Customer Testimonials PDF Print E-mail

12/21/05- K. Teal (Harrisonville, MO)
Workers were good and took the time to do the job right.  I felt like they would have stayed here for 2 years to do the job right.

05/30/06- S. Hiser (Harrisonville, MO)
We were very pleased with the emphasis on customer service that (Chief Heating & Cooling, Inc.) offered.  That, alone, was worth paying a little extra.  The professional was so courteous that he was even mindful of a turtle found in our driveway.  He made sure the turtle wasn’t a pet, and also took care not to run over it.

06/21/06- P. Proffer (Leawood, KS)
Kyle was more than wiling to work with me to get the system I wanted.  Other salesmen tried to steer me to other brands.  (Your service technician) put up with all of my questions in a good natured fashion.

11/03/06- B. Cisewski (Greenwood, MO)
I was very pleased with the price of the job and it was completed with in 2 ½ hours.  Kyle was detailed in explanation and very polite.  I will call your company for all of my HVAC needs.

02/05/07- H. White (Independence, MO)
Larry is a “tailgating” friend of my son.  He described Larry as a very nice and care giving person.  We appreciate having someone to replace the furnace the day after the old one stopped working, especially so because of the zero temps.  I was very impressed with (your service technician’s) expertise.  He’s great and very neat.

04/25/07- D. Campbell (Lee’s Summit, MO)
(Chief Heating & Cooling, Inc.) took the time to understand my needs and explained options clearly.  I checked a few references who were happy with services and workmanship.  As an architect I am always interested in the details of construction. Chief Heating & Cooling had all of the right answers from the beginning.  And their installation crew did an excellent & clean install.

05/18/07- E. Helman (Lee’s Summit, MO)
Lee’s Summit phone book- our lucky day!  We had flood damage to our basement and the air conditioner quit- all in one week!  Your company was very prompt- helpful- compassionate about our situation!  (Your installers) are very friendly, knowledgable, and experts at what they do.  We are very impressed with your service.  They were on time and finished quickly- they even took the time to show my granddaughter what they were going!  Thanks for the refrigerator magnet too!!

06/13/07- J. Grotzinger (Overland Park, KS)
Kyle asked me questions concerning what I wanted in a system.  He took time to explain the proposal & provided options.  Installers were nice, hard working & explained a variety of issues above & beyond expected.  As a “stay at home mom” dealing with this, there were no “cheesy” sale or awkward feelings- this was the best “home improvement/ large appliance” experience.

08/13/07- J. Williams (Leawood, KS)
Used before on a service call about 6 months ago.  Very satisfied with results & service.  Cost is higher than others but service is better.  Impressed with (your service technician’s) explanation & work.

10/04/07- H. Grimes (Lee’s Summit, MO)
Because it was endorsed by Aquila I was very impressed by their professional and caring thoughtful attitude in handling any difficult or challenging situation.  I am very pleased with the overall job and its completion.  Very refreshing to deal with trustworthy people of integrity.  It restores my faith in humanity after having an experience of being taken advantage of.